COVID-19 course: Impact on hospitality, greetings, safety, tips. Ideal for industry workers.
Recruitment & onboarding course by Mike Hewitt. Staffing, job description, candidate selection, interviews, onboarding. Ideal for managers.
Rapport, meetings, reviews, accountability, conversations, conflict, harassment. Ideal for hospitality managers.
Food safety course by Chef McLeod: Handwashing, PPE, contamination, food storage, kitchen hygiene, allergens. Ideal for hospitality workers.
Business optimization course: Structure, outsourcing, technology, revenue, contracts, waste. Ideal for hospitality owners/managers.
Product knowledge, recommendations, guest resistance, additional services, rapport. Ideal for front desk staff.
COVID-19 restart strategies: Growth mindset, revenue, transmission, cash position, engagement. Ideal for owners/managers.
Fundamentals, personal data, consent, data breach, international privacy. Ideal for hospitality industry.
Apply sustainable practices, team mindset, sourcing, waste reduction, profitability, communication, sustainability plan. Ideal for kitchen staff
Differentiation, impact, service, hospitality, anticipating needs, turning negatives into positives. Ideal for frontline staff